Welcome to the November/December 2024 issue
This is a joint edition of Well-Travelled, looking back at November and December. As you’ll see, it’s been a very busy period for the 15below team, attending events, hosting our annual Disruption Communications Workshop, celebrating Christmas and visiting customers. We’ll share as many insights as we can from the last two months in this final edition of 2024. Missed previous editions of Well-Travelled? You can view them here.
From our team
With six events and two Christmas celebrations all in the last two months, there are plenty of updates for us to share.
Meet the 15below team
Introducing Matt Needham, our newest member of the Senior Management Team. We're excited for the impact Matt will have on 15below as we continue to drive innovation and best practice for our customers and the wider industry.
15below Disruption Communications Workshop 2024
We’ll share the highlights from this year’s workshop, where over 30 representatives from more than 20 airlines gathered in Istanbul for two days of collaboration, innovation, and tackling the biggest challenges in disruption management.
Travel tech in the spotlight
Hawaiian Airlines partnered with 15below and Jerry Angrave from Empathyce to transform its passenger experience through a Customer Journey Mapping programme. We’ll share how it went.
