Resource hub

A roundup of what we've been talking about

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The inevitable IT outage: How to ensure your airline survives and thrives

IT outages are an inevitable threat and can disrupt airline operations, impacting millions of passengers. Learn three critical factors airlines must consider to prepare for the next system outage.

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CASE STUDY

15below and iCoupon partner to deliver an automated refreshment voucher solution for Ryanair

In compliance with EU261 regulations, explore how 15below and iCoupon partnered to deliver an automated refreshment voucher solution for Ryanair, while enhancing customer experience and operational efficiency.

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5 reasons why your travel brand should invest in Customer Journey Mapping

The value of customer experience (CX) optimisation for travel brands, highlighting five key reasons why they should invest in an effective customer experience strategy.

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